Northwest Farm Credit: Rural, Real Estate, Operating Loans; Farm Loans; Country Home Loans; Lot Loans; Equipment Financing; Young and Beginning Producers; Crop Insurance; Business Management Education; Property Appraisals
Issue link: http://digital.nexsitepublishing.com/i/994067
S E C U R I T Y A W A R E N E S S Questions? Reference our Secure Messaging Help Guide for assistance at: northwestfcs.com/securemessaging If you encounter any issues using Secure Messaging, please contact Northwest FCS Central Servicing: 866-552-9172 security awareness Secure Messaging Keeping Your Confidential Information Confidential WHY WE IMPLEMENTED SECURE MESSAGING Protecting the safety of your personal information is critical. At Northwest FCS, we are legally and ethically bound to protect our customers' information. To increase the security of your data, we have implemented a secure messaging system through northwestfcs.com for your account communications. Secure Messaging is the designated platform for customers to send and receive secure communications to and from Northwest FCS employees. It includes the ability to attach files up to 80 MB. Customers and other parties such as busi- ness partners, attorneys, accountants, auditors, vendors and service providers may also use secure communication. All customers and third-party vendors must have an online ID and password set up on the northwestfcs.com website to access Secure Messaging. The functionality you'll have access to will vary, depending on your relationship with Northwest FCS. This system is available 24/7 in conjunction with electronic balance sheets accessed through your northwestfcs.com online ID. However, you can use the secure messaging system without using electronic balance sheets. HOW IT WORKS Each time Northwest FCS sends a message to your Secure Messaging inbox, the system will send a notification to your personal email address with a link to nortwestfcs.com. You can then log in to access the message. When you reply to the message or create a new one, you can also upload documents. Messages and attachments will go directly to Northwest FCS staff without leaving our secure environment. If you don't already have a northwestfcs.com member account, the system notification will prompt you to create one. Once you've created an account, you can use the same login for future messages from Northwest FCS. FEATURES AND BENEFITS Access from any internet connection, at any time • Convenience • Accessible from work, home or on the road • Accessible when Northwest FCS offices are closed Secure messaging • Keeps private and confidential information safe. Actual message never leaves Northwest FCS' secure environment. Security and privacy • Customer can deliver documents to their relationship man- ager or other Northwest FCS employee via a secure platform. File size • Up to 80 MB John Whalen • Northwest FCS Director-Information Security summer 2018 12