Connections Magazine

Winter 2015-2016

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Safety is Embedded in Crowley's Culture Safety is highly visible in our company. From starting meetings with safety moments, to the Safety It's Not Silent section on our company intranet site, to the Road to Zero section on Crowley.com, to the personal protective equipment worn by our employees, all are indicative of how important safety is to me and to all our people. Our goal is clear. We are on the Road to Zero harm to people, property and the environment. And as such, I thought it would be beneficial to share some highlights of our journey and the results. A few years ago we identified vital behaviors crucial to developing a strong safety culture and reaching our zero incidents goal. The vital behaviors are staying engaged, following procedures and speaking up. The willingness of our people to adopt these behaviors has been remarkable and we continue to see benefits. We also made the decision to invest in a "boots on the ground" effort by embedding Operations Integrity and Health, Safety, Security and Environmental (HSSE) teams into each Crowley business. Their purpose is to drive our safety, security, quality and environmental programs and strengthen our safety culture. More specifically, the teams use their expertise to drive customized safety programs within each of their businesses, such as near- miss and hazard recognition reporting, job safety analyses, environmental risk assessment, and emergency preparedness. They also help the businesses take ownership of their own safety protocols, while encouraging proactive, open dialogue for ideas about how our work environments can be made safer. From Tom Crowley Jr. Chairman and CEO Crowley Maritime Safety Employees are now not only more engaged in their personal safety, but are also taking ownership by speaking up and helping to develop the most efficient and safe work practices and processes." The results of these efforts have been dramatic. Looking at our company's September year-to-date (YTD) lagging indicators shows a continued downward trend in injuries. The company's total recordable incidents have fallen 71 percent since 2007, even though the number of hours worked has increased by 44 percent. Since 2013, our reportable incidents have decreased 46 percent and our total number of Lost Time Incidents (LTIs) has dropped 58 percent – a number that also reflects a significant reduction in the severity of injuries experienced by employees on the job. Employees are now not only more engaged in their personal safety, but are also taking ownership by speaking up and helping to develop the most efficient and safe work practices and processes. I am proud of each and every individual who has played a role in helping us to achieve this reduction in injuries. Though our Road to Zero journey is ongoing, I am thrilled to say that Crowley's safety culture has never been stronger. There is nothing more important. Sincerely, Tom Crowley

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