Issue link: http://digital.nexsitepublishing.com/i/778359
25 A simple internet search on logistics companies turns up thousands of listings from companies touting their abilities to transport, warehouse and distribute goods. Narrow your search to the Caribbean and Central America, Crowley's primary service areas, and the results are far fewer. And upon closer inspection, you would find that many of those so-called logistics companies offer one, or just a few services and not a complete supply chain solution. So, what makes Crowley different? Perhaps it's the 60-plus years of experience in these markets, the transparency of operations, the single-point of accountability, the attention to detail or the constant innovation of services as the company helps customers increase their supply chain velocity while reducing their overall landed costs. Today, Crowley's logistics group operates over 900,000 square feet of warehouse space in the U.S., including Puerto Rico; the Caribbean and Central America dedicated to providing clients with inventory management, pool point distribution, consolidation and deconsolidation, cross-docking and transportation services. The logistics professionals at these facilities and others throughout the Crowley network, help to ensure the uninterrupted flow of cargo for some of the largest and most recognized retailers in the markets they serve. One such customer is Payless ShoeSource, the largest specialty family footwear retailer in the Western Hemisphere. For more than 25 years, Payless has depended on Crowley as its primary ocean carrier for containerized cargo from the U.S. to Puerto Rico, and has awarded Crowley with various outstanding service awards for such efficient service. So it only made sense that in 2013, as Payless looked for ways to improve and optimize its operations in Puerto Rico, and elsewhere in the Story continued on page 26 Delivering Efficiency, Door to Door Crowley Meets Customers' Goals with Streamlined Flow of Inventory Across the Supply Chain Story by Ginelie Piovanetti Core Value: HIGH PERFORMANCE Left: Crowley's warehouse operations support full-service delivery and logistics management services for retailers, providing enhanced, streamlined services to manage inventory. Connections Winter 2017