Issue link: http://digital.nexsitepublishing.com/i/833937
I am HVAC Oh, and about that word 'expert.' The employees here really are experts in their fi eld, as training is intense and crafted toward making one a true specialist. In fact, they call themselves craftsmen—technicians who have done it all and are ready for whatever you throw at them. The window guys live and breathe windows. Same goes for the door people, furnace pros, etc. Most employees have been working in a specifi c category for more than a decade. When you want windows, trust comes from knowing your WES window craftsman is going to have an answer, the right answer, to any question you have—even if it's not the answer you want to hear at the time. They're looking after you and your home's long-term care. All this work has saved their customers an average of 21 percent off their utility bills. And we all know how great saving money is. What's even greater, maybe, is having peace of mind and control of home. Of course, Washington Energy does all the surface level things a prominent company should do. Products and services are personally guaranteed by the CEO. They recycle materials, they provide employees healthy snack options, they have free estimate guarantees. They're philanthropic. People get excited to come to work each day. Many new sales come from referrals. That's not a coincidence. It's Not the Money, It's the Home Hang around with this crew long enough and you'll hear some favorite philosophical phrases such as "There isn't one way to do things, but there is a right way." Customers' needs come fi rst, and sometimes that means simply sitting down and talking with someone (like William) or being heard (as Brian is there for). Sometimes it's not wasting time, energy, and money on solutions that won't solve the problem (as a Home Energy Audit will help prevent) or simply having a friendly, approachable face and warm, welcoming lobby. Maybe it's all these things, which Washington Energy has in spades, along with the doors, the windows, the HVAC systems, the attitude and aptitude you want, and the confi dence you need that they'll give you a product or solution that works. Washington Energy Services—never heard of them? You have now. They've been making the Puget Sound work for 60 years. WES customers save an average of 21 percent on their utility bills. Find Washington Energy Services at mbaks.com and washingtonenergy.com. It's Like We Already Know Each Other Washington Energy Services—heard of them? You have now. They're your Puget Sound friend and neighbor. Give them a call anytime—they have live people ready to take calls after hours—and tell them what you're looking for. They'll have it. And when you fi nd the solution you wanted or needed, if you have the time, maybe write Brian a letter. He really appreciates them. 39 SUMMER 2017 master builder